Business Analyst
Advalent Inc is looking for a Business Analyst, who under the general supervision of the Program Manager and Delivery Lead, will work to deliver the implementation of a Health care ecosystem for our Health Plan clients. The Business Analyst will work with the small to mid-size Health Plan Clients, third party vendors, and onshore and offshore Advalent associates to support system installations, conversions, and migrations by ensuring the smooth technical integration of products and services as well as data conversion. Candidate should have excellent functional, analytical and communication skills and ability to engage as part of a team working both physically together and virtually. You should be an excellent problem solver who’s able to grasp customer needs and brainstorm ways to fulfill them.
As a Business Analyst at Advalent, this is your opportunity to:
• Elicit, analyze, specifies, and validates the business needs of stakeholders, be the customers for end users.
• Collaborates with project sponsors to determine project scope and vision.
• Clearly identifies project stakeholders and establish customer classes, as well as their characteristics.
• Conducts interviews to gather customer requirements via discovery sessions, design workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Works with stakeholders and project team to prioritize collected requirements.
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Develops and utilizes standard templates to write requirements specifications accurately and concisely.
• Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Research, review, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
• Assists with the interpretation of customer requirements into feasible options and communicating these back to the business stakeholders.
• Manages and tracks the status of requirements throughout the project lifecycle; enforce and re-define, as necessary.
• Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to program management, sponsors, and other stakeholders so that issues and solutions are understood.
• Provides guidance and/or instruction to junior staff members.
• Comply with the organization’s Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.
You bring:
• Able to exercise independent judgment and act on it
• Excellent analytical, mathematical, and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Prior experience working on Agile tools like Rally, Aha etc..
• Bachelor’s degree or higher in business or technical field, 7+ years of relevant work experience in project management or software development.
• Work experience in client partner or account interaction is needed.
• Strong Customer Focus
• Deep understanding of software development in a team, and a track record of implementing quality software solutions on time and on budget
• Experience in a Healthcare application and a managed care environment is preferred
• Experience with Medicare and Medicaid is preferred
For this role, we value:
• Technical Competence
o Strong problem-solving and excellent communication skills
o Project Requirements, Analysis and Objectives
o Quality Focus
o Ability to understand the requirements, architectures, ask the right questions and think bigger (scope, delivery, integrations, go live, future maintenance etc..)
o Ability to influence business and technical leaders in a dynamic environment
o Project organization & Teamwork
o Problem resolution
o Ability to manage scope and deliverables
• Behavioral Competence
o Leadership
o Engagement and Motivation
o Assertiveness
o Openness and Creativity
o Results Orientation
o Efficiency
o Consultation and Negotiation
o Conflict & crisis resolution
o Reliability
o Visionary and ability to see how your work impacts the bigger picture
o Ability to build, foster, and maintain positive professional relationships
o Devotion to high-quality customer service
o Excellent interpersonal communication skills
o Keen analytical and research abilities